Last updated: October 2025


1. Overview

These Terms & Conditions ("Terms") apply to all services provided by Karen More Wellness, including but not limited to online programs, in-person retreats, workshops, and one-to-one consultations. By booking or participating in any of our services, you agree to be bound by these Terms.



2. Services Offered

Karen More Wellness provides a range of wellness services including:

• Day and weekend retreats (Detox Retreat, Release Restore Reinvigorate, Corporate Retreats, etc.)
• Online and in-person workshops
• 1:1 wellness consultations, Reiki, coaching, and other holistic therapies

Further details for each offering will be listed on the relevant booking or product page.



3. Booking & Payment

• Payment for services may be required in full or in part at the time of booking, as specified.
• For retreats and workshops, a non-refundable deposit may be required to secure your place.
• Full payment must be received by the specified deadline (usually 14 days before the event).
• We accept payments via secure third-party platforms (e.g. Stripe, TinyCal, ThriveCart).

4. Cancellations & Refund Policy

Client Cancellations:

• For 1:1 sessions, cancellations made with more than 48 hours' notice may be rescheduled.
• For retreats and workshops:

   
- Cancellations made more than 30 days prior to the event: refund minus the deposit
- 14–30 days: 50% refund
- Less than 14 days: no refund
- You may transfer your booking to another person with prior written approval.

Event Cancellations (by Karen More Wellness):

• We reserve the right to cancel or reschedule an event due to circumstances beyond our control (e.g. illness, weather, venue issues).
• In such cases, you may receive a full refund or transfer to a future date.

5. Health & Safety

• Participation in retreats, workshops, and wellness sessions is at your own risk.
• You are responsible for disclosing any medical conditions, allergies, or concerns before participating.
• We are not liable for any injuries, losses, or damages incurred during or after participation.
• By attending, you confirm that you are physically and mentally fit to participate in the activities provided.

6. Media Release

By attending any in-person event, you agree that photos or videos may be taken and used for marketing and promotional purposes.

If you prefer not to appear in any media, please notify us in writing before the event.



7. Intellectual Property

All content provided by Karen More Wellness (including digital materials, handouts, and retreat content) remains the intellectual property of the business and may not be reproduced without written consent.



8. Privacy & Data

We handle your personal information in accordance with our Privacy Policy By using our services, you consent to this use.



9. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services. Our total liability will not exceed the amount paid by you for the service.



10. Governing Law

These Terms are governed by the laws of Scotland, United Kingdom. Any disputes will be subject to the exclusive jurisdiction of Scottish courts.



11. Contact Information

For any questions about these Terms, please contact us at: info@karenmorewellness.com